“Protect Your Move” with the U.S. Department of Transportation

Moving Scam

If only all moving companies were this honest.

In our last blog, we told you the story of some unsuspecting customers up in New Jersey getting scammed by a couple of (now defunct) moving companies. Unfortunately, this is not the case of just one bad apple mover making it worse for the rest of us. Over 3,100 complaints about movers were received in 2012, up from 2,851 in 2011.

The sad thing is, a lot of these complaints could have prevented with just a little research. With this in mind, the U.S. Department of Transportation has launched a moving fraud prevention campaign. The “Protect Your Move” campaign (www.protectyourmove.gov) aims to empower Americans with the information they need to choose a reputable moving company.

“By showing consumers how to look out for red flags before they move, we are arming them with information they can use to protect themselves, their move and their memories,” said U.S. Transportation Secretary Ray LaHood. “Moving is an exciting, but hectic time – the last thing families should have to worry about is whether or not their personal belongings will arrive at their new house.”

Among the useful resources at the site:

-Moving fraud prevention checklist

-Moving broker checklist

-Tips for a successful move

-Complaint records of registered movers (we are proud to report that Garrett’s has no complaints on the FMCSA database)

According to the site, the top three “red flags” of dishonest moving companies include:

1) Not providing customers with an in-home estimate

2) Getting customers to sign documentation that is incomplete

3) The company not registering with the FMCSA

Garrett’s Moving and & Storage is a fully licensed and insured moving and storage company accredited by the Dallas Better Business Bureau. For a free moving estimate, give us a ring at 972-487-5843. From packing to loading to storage, we are your Dallas movers.

Source: Federal Motor Carrier Safety Administration

Photo: Courtesy of Flickr account jepoirrier

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