What to Ask a Moving Company in Dallas

Unpacking BoxesWhat do you ask a moving company? Have you dealt with a moving company before that you didn’t like? Did they do something that you didn’t approve of? This time be prepared. You will want to arm yourself with important questions. Have them written down before you call them so that you remember what to ask.
Are There Any Hidden Fees?
Ask what their fees are. Here in Dallas, TX, most of our moving companies are upfront with our fees. However, there are some fees that are not always discussed with the customer and you should be prepared. There are fees that depend on circumstance and can’t always be quoted for, before seeing, such as mileage, furniture, large items, and fragile belongings. Not all of these fees are covered in the standard agreement and not all companies in Dallas, TX will tell you this.
What Are The Business Hours?
Sometimes a moving company in Dallas will only move in or near the Dallas area. Other companies will travel the entire United States. These are normally based the hours that they are open. Some moving companies in Dallas are only open Monday through Friday and eight to five, so be sure to ask what their business hours are..
Do They Have Insurance?
It is important for you to make sure that you ask about the insurance of the company. Some Dallas moving companies do not have insurance to cover anything. Insurance should cover things such as missing items, broken items, or stolen items. You will want to make sure that you are covered when it comes to your moving day. We’ve heard horror stories of people getting to their new homes and having a truck full of damaged personal belongings, in these cases insurance is the only way to replace it all.
Do They Have References or Recommendations?
Unless the company is a start up, overnight company that has no experience and no past clients, they should have some kind of recommendation you can look at. They may have a list of phone numbers you can call, a website to look at, such as Angie’s list or another place to get references.
The moving industry is still a bit unregulated so companies have renamed themselves, or other shady things to start getting new customers. Make sure you do your due diligence and look into their background to see whether they are a reputable company before you hire them.
Moving companies should easily be able to provide a rough estimate, insurance, recommendations, business hours and appropriate expectations when you call them. If they can not, it is a red flag and you should move on to a different company. If you have any questions at all, please feel free to call and ask us, we are always happy to help.

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